Becoming a New Participant

Organizations, including Sole Practitioners (Physicians), that provide direct patient care can apply to become a ClinicalConnect Participant. To be eligible to be approved as a Participant, you (if a Health Information Custodian (HIC) unto yourself) or the legal entity you represent and have authority to bind to the ClinicalConnect Participation Agreement, must comply with the ClinicalConnect Terms & Conditions. Please read the Terms & Conditions, and you may wish to read our General Overview and Health Service Provider Brochure for information on the features and benefits of ClinicalConnect.

 


To apply for access to ClinicalConnect as a Sole Practitioner:

1. First, complete and submit the online Participation Agreement for Sole Practitioners. Your Participation Agreement will be reviewed by the ClinicalConnect Program Office. If you are not sure what information to enter in the Agreement, a Tip Sheet for Sole Practitioners is available by clicking here.

2. The ClinicalConnect Program Office will review the Participation Agreement and assuming requirements thus far are satisfactorily fulfilled, the Sole Practitioner will be required to complete a Sole Practitioner Attestation. A working copy of the Attestation is available by clicking here, but a fillable PDF version of the Attestation will be emailed to Sole Practitioners when it is required to be completed.

3. Upon submission of all required documentation:

  • The application, including all required documentation as outlined above, will be reviewed by the ClinicalConnect Program Office.
  • The Sole Practitioner will be notified by email with a decision about their application to become a Participant.
  • Physicians assume the role of Local Registration Authority (LRA), and will be contacted by email to complete a Sole Practitioner Orientation eLearning module, prior to being able to provision access to ClinicalConnect for staff, as well as to PHI within the portal itself. Training for end users will follow. A Tip Sheet for Sole Practitioners Completing the eLearning Module is available.

To apply for access to ClinicalConnect as a healthcare organization:

1. First, complete and submit the online Participation Agreement. Your Participation Agreement will be reviewed by the ClinicalConnect Program Office.

2. The ClinicalConnect Program Office will review the Participation Agreement and assuming requirements thus far are satisfactorily fulfilled, the Privacy Contact designated in the Participation Agreement will be contacted to submit the Privacy Pre-Assessment (click this link to view a working copy of the Privacy Pre-Assessment, but an electronic editable copy of the Privacy Pre-Assessment will be emailed to the Privacy Contact when it is required to be completed.

3. The ClinicalConnect Program Office will review the Privacy Pre-Assessment and assuming requirements thus far are satisfactorily fulfilled, the Privacy Contact will be notified to complete the Privacy & Security Self-Assessment (click this link to view a working copy of the Privacy & Security Self-Assessment, but note the Privacy Contact will receive an email that includes instructions to log into the Access Governance System (AGS) to complete the online Privacy & Security Self-Assessment).

4. Upon submission of all required documentation:

  • The application, including all required documentation as outlined above, will be reviewed by the ClinicalConnect Program Office.
  • Agreement Signatories will be notified by email with a decision to approve or deny the organization/Sole Practitioner’s application to become a Participant.
  • Agreement Signatories will then be prompted to appoint one or more Local Registration Authorities (LRAs) for their organization who are responsible for the ongoing management of user accounts for the organization. Training for LRAs and end users will follow

Note for all Agreement Signatories who submit the ClinicalConnect Participation Agreement:

This online form is supported with the following minimum system requirements when using the following Internet Browsers:

Microsoft Edge Latest Version
Internet Explorer (Windows only) 8.0 or above - Compatibility mode is supported only for 9.0 and above
Mozilla Firefox Latest Version
Google Chrome Latest Version
Apple Safari (Mac OS only) 6.2 or above

Mobile Signing minimum system requirements:

Apple iOS 7.0 or above
Android 4.0 or above

 


 

Need more information?

For more information about becoming a Participant, please contact your LHIN’s cSWO Program Change Management & Adoption Delivery Partner:

Erie St. Clair (LHIN 1): TransForm Shared Service Organization, cSWO@transformsso.ca
South West (LHIN 2): South West Region Change Management and Adoption Delivery Partner, SouthWestcSWO@lhsc.on.ca
Waterloo Wellington (LHIN 3): eHealth Centre of Excellence, info@ehealthce.ca
Hamilton Niagara Haldimand Brant (LHIN 4): Health Information Technology Services (HITS) eHealth Office at Hamilton Health Sciences, info@HITSeHealth.ca

If you are unsure of what LHIN your organization or practice is located in, please click here to search your LHIN by postal code. Please note, only organizations or practices located within the above LHINs can currently qualify for access to ClinicalConnect.