Change Identity/Account Provider

As the eHealth landscape continues to evolve, Participant Organizations’ Identity Providers (iDP) - or Account Providers - are and will continue to change, providing authorized  users with different ways to access ClinicalConnect in support of eHealth Ontario’s Single Sign On standard. While historically Hamilton Health Sciences has provided, via the organization's Local Registration Authority, credentials to log into ClinicalConnect, now ClinicalConnect Participant Organizations, including Sole Practitioner Participants, can transition their existing ClinicalConnect account credentials (usernames) to be able to log into the portal with ONE ID credentials provided to them by eHealth Ontario (where ONE ID is now their Identity Provider), or with their organization's credentials (where their organization is now an eHealth Ontario Federated Identity Provider). 

For existing approved ClinicalConnect Participants, including Sole Practitioner Participants, this represents a change to the information completed in Part 5: Identity Provider (iDP), in your ClinicalConnect Participation Agreement. As such, a formal request to change Identity Providers  must be received by the ClinicalConnect Program Office. 

If you wish to change your Identity Provider to ONE ID, or for larger organizations that have federated and are becoming their own Identity Provider, please complete the appropriate form below for Sole Practitioners or Participant Organizations:

Sole Practitioners: Change Your Identity Provider to ONE ID

All Other Participant Organizations: Change Your Identity Provider to ONE ID/Federated Organization

ONE ID and CPSO Members

Physicians and surgeons looking for a fast and easy way to get secure access to provincial digital health services can now visit The College of Physicians and Surgeons of Ontario’s (CPSO) website and register for a ONE ID account.