Resource Centre - Login
ClinicalConnect Participant Organizations each have a designated Identity/Account Provider which determines what type of credentials their authorized users use to access ClinicalConnect.
ClinicalConnect can be accessed from https://info.clinicalconnect.ca/CC/healthcare/quicklinks using a supported web browser, or launched directly from your Hospital Information System (in select hospitals).
If you’re unsure of who your Identity Provider is, click here for a list of Participants that identifies your iDP.
The information below describes how to log into ClinicalConnect depending on your Identity/Account Provider.
Accessing ClinicalConncet using credentials provided by HHS
To log in to ClinicalConnect, go to the following log in page; https://clinicalconnect.ca/
1. Enter your username in the Username field.
2. Enter your password in the Password field.
3. Select the appropriate authentication type from the drop down box:
4. Click the Login button.
For first time users, you must change your temporary password before logging into ClinicalConnect. To change your password click the link below the log in fields.
Refer to the Self Service Password Manager documentation for additional information.
ClinicalConnect related messages and information are posted in the Messages area below the Login. There may be multiple messages listed in the message centre. To view the details of a message, click on the message title. A popup is displayed showing the contents of the message.
Click the Close button to close the message.
You need to log out of ClinicalConnect after each session.
The log out option is located in top right corner of the screen where your log in name displays. To log out, click your name then click Logout.
Accessing ClinicalConnect using ONE ID or Your Organization's Federated Credentials
To login using ONE ID or your organization's federated credentials:
1. ClinicalConnect must be accessed from this web address when using ONE ID credentials or your own organization’s federated credentials: https://swo.clinicalconnect.ca.
You will be automatically re-directed to eHealth Ontario’s ONE ID Federation Operator Login Page.
Your Local Registration Authority who requested your ClinicalConnect access would have informed you of your log in credentials and the iDP type to select from this screen.
2. Enter your ONE ID or organization's credentials.
Logging Out of eHealth Ontario's ONE ID Service
After logging out of ClinicalConnect, the ClinicalConnect Quick Links page will display.
You will be required to log out of eHealth Ontario's ONE ID Service by clicking this link on this page.
The following message will display, confirming that you have logged out of the ONE ID Service.
By default your ClinicalConnect session will timeout after 15 minutes of inactivity. You will receive a pop up message before being automatically logged out:
Click the Logout button if you want to exit or click Cancel if you are still using ClinicalConnect.