Resource Centre for End Users

Learn about ClinicalConnect Features & Functionality

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New Feature or functionality icon NEW feature or functionality     Existing feature or functionality iconExisting feature or functionality

Latest Updates

a note icon Effective November 3, 2019 - Data from St. Mary's General Hospital and Grand River Hospital's new shared Health Information System (HIS) will display with the "Source" as "WW HUB". Each hospital's historical data (September 21, 2019 and earlier) will remain with that hospital listed as the 'Source'. Click here to read the news announcement.

Job Aids and Reference Guides



ClinicalConnect What Is New Icon?

What's New in 5.0.4
on Desktop?

Reference card icon

Reference Card

ClinicalConnect Tip Sheet v5.0 icon

Quick Tips

ClinicalConnect User guide icon

User Guide

ClinicalConnect What Is New Icon

What's New in 5.0.4
on Mobile?

ClinicalConnect User guide icon

on Mobile Devices


New Feature Icon New feature     Video icon. Click to view video demonstration. Link to Video 

Desktop Resources   

How to Log into Clinical Connect

First Time Users

Preference Settings

Navigating a Patient Record

Filtering Results


Accessing Patient Records

Patient Census Lists


Labs Module

Pharmacy Module



EMR Download


EMR Download User Guide (March 28, 2018) - This PDF provides instructions on how to use the ClinicalConnect EMR Download. 


EMR Download Status Chart - This chart provides a summary of the data available through ClinicalConnect’s EMR Download.


EMR Download Process Flow - This chart provides a summary of the process flow involving ClinicalConnect.