Resource Centre - Visits Module

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Video Tutorial


The Visits module displays a list of all patient acute care encounters including Home and Community Care encounters. Future scheduled outpatient visits may also be available from source hospital systems and will display the date and time in the “Encounter Date” field. This module is helpful when reviewing the patient’s visit frequency and history of the patient’s encounters

Image of visits module option in clinical modules

To access the Visits module, click the Visits option in the Clinical Modules menu.

image of visits module tab

The following table provides a summary of some of the key features of the Visits module.

Feature Summary

Frequent ED Visits Icon

A patient that has had five or more emergency department (ED) visits at any acute care facility in south west Ontario in the last 366 days will show the Frequent ED Visits quick alert icon alert icon in their patient header.

Clicking the Frequent ED Visits icon will take you to the Visits module for a list of all that patient’s encounters.

Patient Visits Timeline

A timeline display at the top of the ClinicalConnect interface to show all patient visits from the first encounter to the most recent encounter.

Smart Filter

Text typed in the Smart Filter Search box narrows the list of results to display only those related to the text you entered.

 

Selecting a Different Encounters

The Visits module allows you to access different patient encounters. Click the encounter you want to view from the Visits to switch to that encounter.

For example:

If you wanted to view the Chest Pain visit of a patient at the General on April 3rd, 2017, click the row of that visit to view more details about that encounter.

Image of selecting the encounters in Visits module

The patient demographic information below the header will display information about the selected visit.

Image of the selected visit

Modules that only display data related to a specific encounter (for example: the Admissions module) will also update to match that selected visit. 

OLIS Data

OLIS in a visits Facility column indicates that the patient has OLIS data. You cannot access OLIS information directly from the visits. Instead use the Labs, Microbiology, or Pathology and Genetics modules (depending on which result is available) to access the OLIS results.

image of the OLIS data in visits module

eHealth Ontario

In cases where the patient’s Health Card Number (HCN) matches data available from provincial repositories (Diagnostic Imaging Common Service, Digital Health Drug Repository, and Acute CDR), the Visits module will display eHealth Ontario in the facility and source fields. 

Image of ehealth ontario as facility in visits module

 This data can only be accessed from its supported module if your Participating Organization has signed the appropriate eHealth Ontario agreements.

 Information from provincial repositories is not accessible if the HCN is not available or is invalid.

Home and Community Care 

Home and Community Care encounters are available from the Visits module. Home and Community Care encounters are identified with the specific LHIN-based Home and Community Care in the facility column and OACCAC in the source field. If the client has had Home and Community Care services across all four regions, each encounter will be identified in the facility field.

Selecting the Home and Community Care encounter from the search results list will open the Home and Community Care module for that patient.

Image of home and community care as facility in visits module

Visits Preferences

The Visits module has its own set of preferences that can be accessed and configured by clicking the Preferences button Preference button in the module header or through your Global Preferences.

Image of the preference settings for the visits module

After updating your preference settings, click the Apply button image of the apply button  to save your changes.

The following table provides a summary of all available preference settings:

Preference  Description

Sort by

Image of the sort by options

Allows you to set which column you want your results to be sorted by.

Sort Direction

Sorts the Sort By column results in Ascending or Descending order.