Access Governance System (AGS)

The ClinicalConnect Access Governance System (AGS) is a web portal that is used to centrally manage and automate common account management processes for non-Hamilton Health Sciences ClinicalConnect accounts. AGS allows for the request, review, approval, fulfillment, and attestation of ClinicalConnect accounts in a user-friendly, secure and efficient manner, as well as for the submission of Participation Agreements by organizations wishing to become a ClinicalConnect Participant.

Please use Internet Explorer 9+ or Mozilla Firefox when accessing AGS.

Note to Participation Agreement Signatories at approved Participant Organizations: should you need to change the name of the Participation Agreement Signatory from yourself to someone else, please email that direction, including the new name/contact information, to agreements@clinicalconnect.ca. The new Participation Agreement Signatory will be provided credentials to access AGS to perform Legal Signing Authority responsibilities as required.

The following AGS resources are available:

Performing Attestations in AGS - Video icon. Click to view video demonstration. 

This three-minute eLearning video applies to all Legal Signing Authorities, Privacy Contacts, and Local Registration Authorities (LRAs) who are responsible for performing attestations using AGS.

The following documents provide an overview, by role, of your attestation requirements. Select the PDF that applies to your role:


Agreement Signatories User Guide:


Appointing a New LRA Using AGS - Video icon. Click to view video demonstration.

This video provides instructions on how a Legal Signing Authority uses AGS to appoint a new Local Registration Authority for their organization.


Appointing an Existing User as a New LRA - Video icon. Click to view video demonstration.

This eLearning tutorial will review how to add an LRA role to an existing user.


Revoking LRA Appointment Using AGS - Video icon. Click to view video demonstration.

This eLearning tutorial will review how to revoke an LRA appointment using AGS.


Appointing New Privacy Contact - Video icon. Click to view video demonstration.

This eLearning tutorial will review how to appoint a new Privacy Contact using AGS.


Appointing Existing User as Privacy Contact - Video icon. Click to view video demonstration.

This eLearning tutorial will review how to appoint an existing user as a Privacy Contact using AGS.


AGS User Guides for Privacy Contacts: