Becoming a New Participant

Organizations, including Sole Practitioners (Physicians), that provide direct patient care can apply to become a ClinicalConnect Participant. To be eligible to be approved as a Participant, you (if a Health Information Custodian (HIC) unto yourself) or the legal entity you represent and have authority to bind to the ClinicalConnect Participation Agreement, must comply with the ClinicalConnect Terms & Conditions. Please read the Terms & Conditions, and additional information about ClinicalConnect is available in other parts of the ClinicalConnect Information website.

Prior to starting the ClinicalConnect Participation Agreement as a Sole Practitioner or healthcare organization, please consider contacting your LHIN’s cSWO Program's Change Management & Adoption Delivery Partner (click here if you are unsure which LHIN you are in) to review the Agreement and application process:

Erie St. Clair (LHIN 1): TransForm Shared Service Organization, cSWO@transformsso.ca
South West (LHIN 2): South West Region Change Management and Adoption Delivery Partner, SouthWestcSWO@lhsc.on.ca
Waterloo Wellington (LHIN 3): eHealth Centre of Excellence, info@ehealthce.ca
Hamilton Niagara Haldimand Brant (LHIN 4): Health Information Technology Services (HITS) eHealth Office at Hamilton Health Sciences, info@HITSeHealth.ca


To apply for access to ClinicalConnect as a Sole Practitioner:

1. First, complete and submit the online Participation Agreement for Sole Practitioners. Your Participation Agreement will be reviewed by the ClinicalConnect Program Office. If you are not sure what information to enter in the Agreement, a Tip Sheet for Sole Practitioners is available by clicking here.

2. The ClinicalConnect Program Office will review the Participation Agreement and assuming requirements thus far are satisfactorily fulfilled, the Sole Practitioner will be required to complete a Sole Practitioner Attestation. A working copy of the Attestation is available by clicking here, but a fillable PDF version of the Attestation will be emailed to Sole Practitioners when it is required to be completed.

3. The ClinicalConnect Program Office will review the Sole Practitioner Attestation and assuming requirements are satisfactorily fulfilled, the Sole Practitioner will be emailed instructions of how to complete their Sole Practitioner Orientation, offered as a ~20-minute eLearning module. 

4. Upon successful completion of the eLearning module, the Sole Practitioner will be notified of their approval to become a Participant. Training for ClinicalConnect for end users, offered by the cSWO Program's Change Management & Adoption Delivery Partners listed above, will follow.


To apply for access to ClinicalConnect as a healthcare organization:

1. First, complete and submit the online Participation Agreement (click here to view a working copy of the Agreement).

2. The ClinicalConnect Program Office will review the Participation Agreement and assuming requirements thus far are satisfactorily fulfilled, the Privacy Contact designated in the Participation Agreement will be contacted to submit the Privacy Pre-Assessment (click this link to view a working copy of the Privacy Pre-Assessment, but an electronic, editable copy of the Privacy Pre-Assessment will be emailed to the Privacy Contact when it is required to be completed).

3. The ClinicalConnect Program Office will review the Privacy Pre-Assessment and assuming the requirements are satisfactorily fulfilled, the Privacy Contact will be notified by email to complete two components as described below. A username and password will be provided to access both systems identified below.

  • Part 1 (of 2) of the Privacy Contact eLearning Orientation. This is a 50-minute eLearning module and must be completed using the HITS Digital Health Learning Management System before the organization will be approved as a Participant in ClinicalConnect.
  • The Privacy & Security Self-Assessment (click this link to view a working copy of the Privacy & Security Self-Assessment, but note that the Self-Assessment must be completed using the Access Governance System).

4. Upon submission of all required documentation, and completion of Part 1 of the Privacy Contact eLearning Orientation:

  • The application, including all required documentation as outlined above, will be reviewed by the ClinicalConnect Program Office.
  • Organization's Agreement Signatory and Privacy Contact will be notified by email with a decision of their approval or denial to become a ClinicalConnect Participant. In this email, the Privacy Contact will be directed to log into the Learning Management System to complete Part 2 of the Privacy Contact eLearning Orientation. This is a 25-minute eLearning module that focuses on how to use the Security Audit Manager (SAM) tool to fulfill auditing requirements as a newly-approved ClinicalConnect Participant.
  • Upon the Privacy Contact's completion of Part 2 of their orientation, the Organization's Agreement Signatory will be prompted to appoint one or more Local Registration Authorities (LRAs) for their organization; LRAs are responsible for the ongoing management of user accounts for the organization. Training for LRAs, hosted by the ClinicalConnect Program Office, will follow.
  • Appointed/trained LRAs can then create ClinicalConnect accounts for their organization's end users, with ClinicalConnect training offered by the cSWO Program's Change Management & Adoption Delivery Partners. 

Note for all Agreement Signatories who submit the ClinicalConnect Participation Agreement:

This online form is supported with the following minimum system requirements when using the following Internet Browsers:

Microsoft Edge Latest Version
Internet Explorer (Windows only) 8.0 or above - Compatibility mode is supported only for 9.0 and above
Mozilla Firefox Latest Version
Google Chrome Latest Version
Apple Safari (Mac OS only) 6.2 or above

Mobile Signing minimum system requirements:

Apple iOS 7.0 or above
Android 4.0 or above

 


Need more information?

For more information about becoming a Participant, please contact your LHIN’s cSWO Program's Change Management & Adoption Delivery Partner:

Erie St. Clair (LHIN 1): TransForm Shared Service Organization, cSWO@transformsso.ca
South West (LHIN 2): South West Region Change Management and Adoption Delivery Partner, SouthWestcSWO@lhsc.on.ca
Waterloo Wellington (LHIN 3): eHealth Centre of Excellence, info@ehealthce.ca
Hamilton Niagara Haldimand Brant (LHIN 4): Health Information Technology Services (HITS) eHealth Office at Hamilton Health Sciences, info@HITSeHealth.ca

If you are unsure of what LHIN your organization or practice is located in, please click here to search your LHIN by postal code. Please note, only organizations or practices located within the above LHINs can currently qualify for access to ClinicalConnect.