ClinicalConnect System Notices
To learn more about ClinicalConnect Support Services, including how technical issues are prioritized, click here.
Current Unscheduled Data Outage/Portal Downtime
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
|
October 8, 2019, 1158 hrs |
OLIS Pathology - Unity Health / St. Joseph’s Health Care Toronto |
Please be aware that there is potential for a gap regarding OLIS Pathology data from June 27, 2019, going forward for this location. If there is any concern, please contact the originating lab for current data [INC000003208138]. |
Upcoming Scheduled Data Outage(s)/Portal Downtime(s)
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
|
May 28, 2020, 2000 hrs - 2330 hrs |
Cambridge Memorial Hospital |
Data from the impacted source will be unavailable during this time. |
|
June 7, 2020, 0010 hrs - 0310 hrs |
Access Using ONE ID Credentials |
Users may experience a Blank Page or receive an “Unexpected Error” when attempting to access the portal during this time and should try again in 15 minutes. |
Features & Functionality Updates
|
Date of Notice |
Users Impacted |
Feature/Functionality Update |
|---|---|---|
|
May 4, 2020 |
Users at Authorized Organizations |
|
|
April 15, 2020 |
All Users |
|
|
February 12, 2020 |
All Users |
|
|
December 4, 2019 |
All Users |
Diagnostic Images Available from Grand River Hospital & St. Mary's General Hospital |
|
November 4, 2019 |
All Users |
Completed Second Phase of Integration with Grand River and St. Mary's General Hospitals' new HIS |
|
September 22, 2019 |
All Users |
Integration with Grand River Hospital's New HIS, Plus Additional Data in Cardiology Module |
|
September 18, 2019 |
All Users |
Side-By-Side view for modules within the Patient Dashboard discontinued. |
|
June 15, 2019 |
All Users |
Ancillary Online Tools - Scheduled/Unscheduled Outage(s)/Downtime(s)
Ancillary Online Tools includes the Access Governance System (AGS), Learning Management System (LMS), Security Audit Manager (SAM), and Self-Service Password Manager (SSPM).
|
Date & Time |
Online Tool Impacted |
More Info |
|---|---|---|
|
|
All online tools available |
|