ClinicalConnect System Notices
To learn more about ClinicalConnect Support Services, including how technical issues are prioritized, click here. This webpage is updated during business hours, and on a best efforts basis after hours.
Current Unscheduled Data Outage/Portal Downtime
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
| April 8 , 2021 | Radiology Reports & Images - Joseph Brant Hospital |
Radiology reports and images from Joseph Brant Hospital from 2011 and prior will be unavailable in ClinicalConnect at this time. |
| February 19, 2021, 1015 hrs | Radiology Reports & Images - Brant Community Healthcare System |
Radiology reports and images from the Brant Community Healthcare System (Brantford General Hospital & The Willett Hospital) from 2016 and prior will be unavailable in ClinicalConnect at this time. |
| November 10, 2020 | Scanned/archived records from ESC Region hospitals via acCDR |
For Participant Organizations authorized to view data from Acute & Community Clinical Data Repository: scanned/archived health records from ESC Region hospitals not current from Sept. 26 1800 hrs onwards for Erie Shores HealthCare, and from Oct. 31 1800 hrs onwards for Chatham-Kent Health Alliance & Hotel Dieu Grace Healthcare. [PBI000001019347] |
| November 06, 2020, 0840 hrs | New Results for Lab Tests - ESC Region |
Flags for New Results for lab tests performed at ‘ESC Region’ hospitals, not currently available in ClinicalConnect (Chatham-Kent Health Alliance, Hotel-Dieu Grace Healthcare & Erie Shores HealthCare). |
Upcoming Scheduled Data Outage(s)/Portal Downtime(s)
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
| June 22, 2021, 2000 - 2200 hrs | Network Maintenance |
Please be advised that users may experience minor interruptions for up to two minutes. |
| June 23, 2021, 2000 - 2200 hrs | Data from Ambulatory Care Clinics at Hamilton Health Sciences |
Please be advised that data from Ambulatory Care Clinics at Hamilton Health Sciences may be unavailable in ClinicalConnect at this time. |
| June 25, 2021, 2045 - 2100 hrs | Diagnostic Images & DHDR Pharmacy Data including
COVaxON data |
Please be advised that diagnostic images and DHDR pharmacy data may not be available in ClinicalConnect at this time. |
| June 26, 2021, 1215 - 1230 hrs | Diagnostic Images & DHDR Pharmacy Data including
COVaxON data |
Please be advised that diagnostic images and DHDR pharmacy data may not be available in ClinicalConnect at this time. |
Features & Functionality Updates
|
Date of Notice |
Users Impacted |
Feature/Functionality Update |
|---|---|---|
|
May 26, 2021 |
All Users |
|
|
May 22, 2021 |
Users Authorized to View Data from |
Viewing COVID-19 Vaccination Information in ClinicalConnect's Pharmacy Module |
|
April 11, 2021 |
All Users |
Integration of Data from Hospitals Using ESC Region's HIS Now Complete |
|
March 31, 2021 |
Users at Organizations Authorized to View Primary Care Module |
Ontario Health's Primary Care Data Sharing - Proof of Concept - Project Conclusion |
|
November 02, 2020 |
All Users |
ClinicalConnect Integration with ESC Region's new Hospital Information System |
|
August 15, 2020 |
All Users |
|
|
May 4, 2020 |
Users at Authorized Organizations |
|
|
April 15, 2020 |
All Users |
|
|
February 12, 2020 |
All Users |
|
|
December 4, 2019 |
All Users |
Diagnostic Images Available from Grand River Hospital & St. Mary's General Hospital |
|
November 4, 2019 |
All Users |
Completed Second Phase of Integration with Grand River and St. Mary's General Hospitals' new HIS |
|
September 22, 2019 |
All Users |
Integration with Grand River Hospital's New HIS, Plus Additional Data in Cardiology Module |
|
September 18, 2019 |
All Users |
Side-By-Side view for modules within the Patient Dashboard discontinued. |
|
June 15, 2019 |
All Users |
Ancillary Online Tools - Scheduled/Unscheduled Outage(s)/Downtime(s)
Ancillary Online Tools includes the Access Governance System (AGS), HITS Digital Health Learning Management System (LMS), Haystack iS Auditing & Surveillance System, and Self-Service Password Manager (SSPM).
|
Date & Time |
Online Tool Impacted |
More Info |
|---|---|---|
|
|
All online tools available |
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