ClinicalConnect System Notices
To learn more about ClinicalConnect Support Services, including how technical issues are prioritized, click here.
Current Unscheduled Data Outage/Portal Downtime
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
| July 24, 2020, 1600 hrs | Diagnostic Images from SWODIN |
Please be aware that images viewable in ClinicalConnect from Southwestern Ontario Diagnostic Imaging Network (SWODIN) may not be viewable using some browsers. Read more. |
|
June 23, 2020, 1115 hrs |
OLIS - Sunnybrook Health Sciences Centre |
Please be aware that OLIS data for Sunnybrook Health Sciences Centre is only current as of 1115 hrs on June 23, 2020 [PBI000001018235]. |
|
October 8, 2019, 1158 hrs |
OLIS Pathology - Unity Health / St. Joseph’s Health Care Toronto |
Please be aware that there is potential for a gap regarding OLIS Pathology data from June 27, 2019, going forward for this location. If there is any concern, please contact the originating lab for current data [INC000003208138]. |
Upcoming Scheduled Data Outage(s)/Portal Downtime(s)
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
| August 4, 2020, 18:00 - 20:00 hrs | Norfolk General Hospital Data |
Please be advised that data from Norfolk General Hospital will be unavailable due to maintenance. |
| August 6, 2020, 17:00 - 21:00 hrs | HHS Health Records - Sovera System |
Please be advised that HHS Health Records data from the Sovera system will be unavailable due to software maintenance. The portal will remain available for use during this time. |
| August 6, 2020, 18:00 - 18:30 hrs | ClinicalConnect Portal Downtime |
Please be advised ClinicalConnect may be unavailable during this time. Users should plan accordingly, if required, to access data from alternate sources during this downtime. |
| August 15, 2020, 08:00 - 16:00 hrs | ClinicalConnect Portal Downtime |
Please be advised ClinicalConnect will be unavailable during this time as the next release of ClinicalConnect (version 5.1) will be implemented. Users should plan accordingly, if required, to access data from alternate sources during this downtime. |
| August 16, 2020, 00:00 - 08:00 hrs | Ontario Laboratories Information System (OLIS) |
Please be advised that OLIS data may be unavailable during this time. Users should plan accordingly, if required, to access data from alternate sources during this downtime. |
Features & Functionality Updates
|
Date of Notice |
Users Impacted |
Feature/Functionality Update |
|---|---|---|
|
May 4, 2020 |
Users at Authorized Organizations |
|
|
April 15, 2020 |
All Users |
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February 12, 2020 |
All Users |
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December 4, 2019 |
All Users |
Diagnostic Images Available from Grand River Hospital & St. Mary's General Hospital |
|
November 4, 2019 |
All Users |
Completed Second Phase of Integration with Grand River and St. Mary's General Hospitals' new HIS |
|
September 22, 2019 |
All Users |
Integration with Grand River Hospital's New HIS, Plus Additional Data in Cardiology Module |
|
September 18, 2019 |
All Users |
Side-By-Side view for modules within the Patient Dashboard discontinued. |
|
June 15, 2019 |
All Users |
Ancillary Online Tools - Scheduled/Unscheduled Outage(s)/Downtime(s)
Ancillary Online Tools includes the Access Governance System (AGS), Learning Management System (LMS), Security Audit Manager (SAM), and Self-Service Password Manager (SSPM).
|
Date & Time |
Online Tool Impacted |
More Info |
|---|---|---|
|
|
All online tools available |
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