ClinicalConnect System Notices

To learn more about ClinicalConnect Support Services, including how technical issues are prioritized, click here.

Current Unscheduled Data Outage/Portal Downtime

Date & Time	Data Impacted	More Info
October 9, 2019, 0845 hrs	Diagnostic Imaging Common Service (DI-CS)	Diagnostic imaging data, aggregated in the Diagnostic Imaging Common Service (DI-CS), is not currently viewbale in ClinicalConnect; eHealth Ontario is investigating [INC000003209323]. Campbelford Memorial Hospital Mackenzie Health (York Central Hospital) North York General Hospital North York General Hospital - Branson Northumberland Hills Hospital Quinte Healthcare Corporation Southlake Regional Health Centre St. Michaels Hospital Stevenson Memorial Hospital Toronto East General Hospital True North Imaging BWI - Blue Water Imaging BGH - Brockville General Hospital HHHS - Haliburton Highlands Health Services KNG - Kingston General Hospital LHN - Lakeridge Health LACH - Lenox and Addington County MSH - Markham Stouffville Hospital PSFH - Perth & Smith Falls District Hospital PRHC - Peterborough Regional Health Centre RMH - Ross Memorial Hospital TSHH - The Scarborough Hospital SIMMS_GNMI,SIMMS_CCMSU,SIMMS_CRT,SIMMS_CRA,SIMMS_FVD SIMMS_GNMI, (Greater Niagara Medical Imaging) SIMMS_CCMSU, (CCMSU Ultrasound) SIMMS_CRT, (Clairhurst Diagnostics) SIMMS_CRA, (Cornwall Radiology Associates) SIMMS_FVD (Finchview X-Ray and Ultrasound Clinic)
October 8, 2019, 1158 hrs	OLIS Pathology - Unity Health / St. Joseph’s Health Care Toronto	Please be aware that there is potential for a gap regarding OLIS Pathology data from June 27, 2019 going forward for this location. If there is any concern, please contact the originating lab for current data [INC000003208138].
July 3, 2019, 1116 hrs	Grand River Hospital & St. Mary's General Hospital	Some new diagnostic images from the impacted organizations are currently delayed from being contributed to the Southwestern Ontario Diagnostic Imaging Network and subsequently from appearing in ClinicalConnect. The image’s corresponding report is still available for review using ClinicalConnect. Users may contact the site directly for the image.

Date & Time

Data Impacted

More Info

October 9, 2019, 0845 hrs

Diagnostic Imaging Common Service (DI-CS)

Diagnostic imaging data, aggregated in the Diagnostic Imaging Common Service (DI-CS), is not currently viewbale in ClinicalConnect; eHealth Ontario is investigating [INC000003209323].

Campbelford Memorial Hospital
Mackenzie Health (York Central Hospital)
North York General Hospital
North York General Hospital - Branson
Northumberland Hills Hospital
Quinte Healthcare Corporation
Southlake Regional Health Centre
St. Michaels Hospital
Stevenson Memorial Hospital
Toronto East General Hospital
True North Imaging
BWI - Blue Water Imaging
BGH - Brockville General Hospital
HHHS - Haliburton Highlands Health Services
KNG - Kingston General Hospital
LHN - Lakeridge Health
LACH - Lenox and Addington County
MSH - Markham Stouffville Hospital
PSFH - Perth & Smith Falls District Hospital
PRHC - Peterborough Regional Health Centre
RMH - Ross Memorial Hospital
TSHH - The Scarborough Hospital
SIMMS_GNMI,SIMMS_CCMSU,SIMMS_CRT,SIMMS_CRA,SIMMS_FVD
SIMMS_GNMI, (Greater Niagara Medical Imaging)
SIMMS_CCMSU, (CCMSU Ultrasound)
SIMMS_CRT, (Clairhurst Diagnostics)
SIMMS_CRA, (Cornwall Radiology Associates)
SIMMS_FVD (Finchview X-Ray and Ultrasound Clinic)

October 8, 2019, 1158 hrs

OLIS Pathology - Unity Health / St. Joseph’s Health Care Toronto

Please be aware that there is potential for a gap regarding OLIS Pathology data from June 27, 2019 going forward for this location. If there is any concern, please contact the originating lab for current data [INC000003208138].

July 3, 2019, 1116 hrs

Grand River Hospital & St. Mary's General Hospital

Some new diagnostic images from the impacted organizations are currently delayed from being contributed to the Southwestern Ontario Diagnostic Imaging Network and subsequently from appearing in ClinicalConnect. The image’s corresponding report is still available for review using ClinicalConnect. Users may contact the site directly for the image.

Upcoming Scheduled Data Outage(s)/Portal Downtime(s)

Date & Time	Data Impacted	More Info
November 3, 2019, 0000 hrs - 0200 hrs	Portal Unavailable for Users Accessing ClinicalConnect via ONE ID Credentials	For users using ONE ID credentials, ClinicalConnect will be unavailable. The portal will remain available for all other users who don’t use ONE ID credentials as their means to access.

Features & Functionality Updates

Date of Notice	Users Impacted	Feature/Functionality Update
September 22, 2019	All Users	Integration with Grand River Hospital's New HIS, Plus Additional Data in Cardiology Module
September 18, 2019	All Users	Side-By-Side view for modules within the Patient Dashboard discontinued.
June 15, 2019	All Users	Release v5.0.4
February 28, 2019	All Users	New Cardiology Module & Other Portal Updates
October 25, 2018	Participant Organizations Enabled with Access to DHDR	New DHDR Features/Functionality
October 16, 2018	All Users	Portal Updates
September 11, 2018	London & Area Hospitals	Diagnostic Images Now Launching