ClinicalConnect System Notices

To learn more about ClinicalConnect Support Services, including how technical issues are prioritized, click here.


Current Unscheduled Data Outage/Portal Downtime

Date & Time

Data Impacted

More Info

February 24, 2020 1600 hrs

Users unable to log into ClinicalConnect (Partners Domain Only)

Users are unable to log into ClinicalConnect ( if account is in Partners Domain. Working to restore service. 

December 2, 2019, 1247 hrs

Images from Greater Niagara Medical Imaging (GNMI)

Images from Greater Niagara Medical Imaging (GNMI) are intermittently unavailable. The image's corresponding report is available.

October 8, 2019, 1158 hrs

OLIS Pathology - Unity Health / St. Joseph’s Health Care Toronto

Please be aware that there is potential for a gap regarding OLIS Pathology data from June 27, 2019 going forward for this location. If there is any concern, please contact the originating lab for current data [INC000003208138].


Upcoming Scheduled Data Outage(s)/Portal Downtime(s)

Date & Time

Data Impacted

More Info

October 28, 2019, 2359 hrs

North Bay Regional Health Centre and Sault Area Hospital

Acute and community clinical data (acCDR) from the impacted organizations is current up until Monday, October 28, 2019, 2359 hrs due to the implementation of a new health information system.


Features & Functionality Updates

Date of Notice

Users Impacted

Feature/Functionality Update

February 12, 2020

All Users

Blood Bank Product Data Integrated from Grand River & St. Mary's General Hospital and eUnity Image Viewer Discontinued

December 4, 2019

All Users

Diagnostic Images Available from Grand River Hospital & St. Mary's General Hospital

November 4, 2019

All Users

Completed Second Phase of Integration with Grand River and St. Mary's General Hospitals' new HIS

September 22, 2019

All Users

Integration with Grand River Hospital's New HIS, Plus Additional Data in Cardiology Module

September 18, 2019

All Users

Side-By-Side view for modules within the Patient Dashboard discontinued.

June 15, 2019

All Users

Release v5.0.4