ClinicalConnect System Notices

To learn more about ClinicalConnect Support Services, including how technical issues are prioritized, click here.

 

Current Unscheduled Data Outage/Portal Downtime

Date & Time

Data Impacted

More Info

December 14, 2019, 0100 hrs

Ontario Laboratories Information System (OLIS) and Home & Community Care Services (LHINs 1-4)

Data from the Ontario Laboratories Information System (OLIS) and Home & Community Care Services is currently unavailable in ClinicalConnect. Please click here for the latest update.

October 29, 2019, 1050 hrs

ClinicalConnect - Printing Lab and Bloodbank Results

Users are currently unable to print PDF reports showing trended Lab and Blood Bank test results.

October 8, 2019, 1158 hrs

OLIS Pathology - Unity Health / St. Joseph’s Health Care Toronto

Please be aware that there is potential for a gap regarding OLIS Pathology data from June 27, 2019 going forward for this location. If there is any concern, please contact the originating lab for current data [INC000003208138].

July 3, 2019, 1116 hrs

Grand River Hospital & St. Mary's General Hospital

 Some new diagnostic images from the impacted organizations are currently delayed from being contributed to the Southwestern Ontario Diagnostic Imaging Network and subsequently from appearing in ClinicalConnect. The image’s corresponding report is still available for review using ClinicalConnect. Users may contact the site directly for the image.

 

Upcoming Scheduled Data Outage(s)/Portal Downtime(s)

Date & Time

Data Impacted

More Info

October 28, 2019, 2359 hrs

North Bay Regional Health Centre and Sault Area Hospital

Diagnostic imaging (DI-CS), laboratory (OLIS) and acute and community clinical data (acCDR) from the impacted organizations are current up to date until Monday, October 28, 2019, 2359 hrs due to the implementation of a new health information system.

December 14, 2019, 2100 hrs -

December 15, 2019, 0600 hrs

Cambridge Memorial Hospital

Data will be unavailable from Cambridge Memorial Hospital during this time.

 

Features & Functionality Updates

Date of Notice

Users Impacted

Feature/Functionality Update

December 4, 2019

All Users

Diagnostic Images Available from Grand River Hospital & St. Mary's General Hospital

November 4, 2019

All Users

Completed Second Phase of Integration with Grand River Hospital and St. Mary's General Hospital's new HIS

September 22, 2019

All Users

Integration with Grand River Hospital's New HIS, Plus Additional Data in Cardiology Module

September 18, 2019

All Users

Side-By-Side view for modules within the Patient Dashboard discontinued.

June 15, 2019

All Users

Release v5.0.4