ClinicalConnect System Notices
To learn more about ClinicalConnect Support Services, including how technical issues are prioritized, click here. This webpage is updated during business hours, and on a best efforts basis after hours.
Current Unscheduled Data Outage/Portal Downtime
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Date & Time |
Data Impacted |
More Info |
|---|---|---|
|
November 12, 2021, 2300 hrs |
Hospital Reports from Halton Healthcare Services |
Reports from the following hospitals, from 2300 hrs on November 12, 2021 onwards, are not viewable in ClinicalConnect, for users at Participant Organizations authorized to view data from the Acute & Community Clinical Data Repository (via Transcription Module). • Oakville Memorial Trafalgar Hospital |
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April 8, 2021 |
Sub-Set of Radiology Reports & Images - Joseph Brant Hospital |
Radiology reports and images from Joseph Brant Hospital from 2011 and prior will be unavailable in ClinicalConnect at this time. |
|
February 19, 2021, 1015 hrs |
Sub-set of Radiology Reports & Images - Brant Community Healthcare System |
Radiology reports and images from the Brant Community Healthcare System (Brantford General Hospital & The Willett Hospital) from 2016 and prior will be unavailable in ClinicalConnect at this time. |
|
November 10, 2020 |
Scanned/archived records from ESC Region hospitals via acCDR |
For Participant Organizations authorized to view data from Acute & Community Clinical Data Repository: scanned/archived health records from ESC Region hospitals not current from Sept. 26 1800 hrs onwards for Erie Shores HealthCare, and from Oct. 31 1800 hrs onwards for Chatham-Kent Health Alliance & Hotel Dieu Grace Healthcare. [PBI000001019347] |
Upcoming Scheduled Data Outage(s)/Portal Downtime(s)
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
|
November 27, 2021, 0200 - 0215 hrs |
Users Accessing ClinicalConnect with ONE ID Credentials |
Users accessing ClinicalConnect with ONE ID credentials may be unable to log into the portal during this brief period. [CRQ000001147666] |
|
November 28, 2021, 0015 - 0415 hrs |
Diagnostic images from Diagnostic Imaging Common Service (DI-CS) |
Diagnostic images from hospitals outside of Ontario Health West Region will not be viewable in ClinicalConnect, however their corresponding reports will remain available. |
|
December 1, 2021, 1100 - 1300 hrs |
Scanned/Archived Health Records from Woodstock General Hospital |
Scanned and archived health records from Woodstock General Hospital will not be viewable in ClinicalConnect's Health Records module during this time. |
|
December 1, 2021, 2100 - 2115 hrs |
ONE ID/Federated Organization Access to ClinicalConnect |
During this time, those who use ONE ID or their organization's credentials to access to ClinicalConnect may be unable to do so due to maintenance being performed by Ontario Health. |
| December 2, 2021, 1300 - 1400 hrs | Data from Grey Bruce Health Services, Hanover & District Hospital and South Bruce Grey Health Centre | Data from these hospitals will be unavailable in ClinicalConnect for up to 15 minutes between 1300 - 1400 hrs. |
|
December 12, 2021, 0001 - 0600 hrs (30 minute outage during this timeframe) |
Data from Southhampton Hospital |
Data from Southhampton Hospital may be unavilable in ClinicalConnect, for up to 30 minutes, during this six-hour timeframe. [CRQ 1147680 / HOT RFC 000000005668] |
Features & Functionality Updates
|
Date of Notice |
Users Impacted |
Feature/Functionality Update |
|---|---|---|
|
September 8, 2021 |
All Users |
|
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May 26, 2021 |
All Users |
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May 22, 2021 |
Users Authorized to View Data from |
Viewing COVID-19 Vaccination Information in ClinicalConnect's Pharmacy Module |
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April 11, 2021 |
All Users |
Integration of Data from Hospitals Using ESC Region's HIS Now Complete |
|
March 31, 2021 |
Users at Organizations Authorized to View Primary Care Module |
Ontario Health's Primary Care Data Sharing - Proof of Concept - Project Conclusion |
|
November 02, 2020 |
All Users |
ClinicalConnect Integration with ESC Region's new Hospital Information System |
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August 15, 2020 |
All Users |
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May 4, 2020 |
Users at Authorized Organizations |
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April 15, 2020 |
All Users |
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February 12, 2020 |
All Users |
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December 4, 2019 |
All Users |
Diagnostic Images Available from Grand River Hospital & St. Mary's General Hospital |
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November 4, 2019 |
All Users |
Completed Second Phase of Integration with Grand River and St. Mary's General Hospitals' new HIS |
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September 22, 2019 |
All Users |
Integration with Grand River Hospital's New HIS, Plus Additional Data in Cardiology Module |
|
September 18, 2019 |
All Users |
Side-By-Side view for modules within the Patient Dashboard discontinued. |
|
June 15, 2019 |
All Users |
Ancillary Online Tools - Scheduled/Unscheduled Outage(s)/Downtime(s)
Ancillary Online Tools includes the Access Governance System (AGS), HITS Digital Health Learning Management System (LMS), Haystack iS Auditing & Surveillance System, and Self-Service Password Manager (SSPM).
|
Date & Time |
Online Tool Impacted |
More Info |
|---|---|---|
|
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No issues to report |
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