ClinicalConnect System Notices
To learn more about ClinicalConnect Support Services, including how technical issues are prioritized, click here. This webpage is updated during business hours, and on a best efforts basis after hours.
Current Unscheduled Data Outage/Portal Downtime
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Date & Time |
Data Impacted |
More Info |
|---|---|---|
|
April 8 , 2021 |
Radiology Reports & Images - Joseph Brant Hospital |
Radiology reports and images from Joseph Brant Hospital from 2011 and prior will be unavailable in ClinicalConnect at this time. |
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February 19, 2021, 1015 hrs |
Radiology Reports & Images - Brant Community Healthcare System |
Radiology reports and images from the Brant Community Healthcare System (Brantford General Hospital & The Willett Hospital) from 2016 and prior will be unavailable in ClinicalConnect at this time. |
|
November 10, 2020 |
Scanned/archived records from ESC Region hospitals via acCDR |
For Participant Organizations authorized to view data from Acute & Community Clinical Data Repository: scanned/archived health records from ESC Region hospitals not current from Sept. 26 1800 hrs onwards for Erie Shores HealthCare, and from Oct. 31 1800 hrs onwards for Chatham-Kent Health Alliance & Hotel Dieu Grace Healthcare. [PBI000001019347] |
Upcoming Scheduled Data Outage(s)/Portal Downtime(s)
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Date & Time |
Data Impacted |
More Info |
|---|---|---|
|
October 2, 2021, 0800 - 1300 hrs |
ClinicalConnect Access |
Please be advised that ClinicalConnect will be unavailable at this time due to scheduled system maintenance. |
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October 4, 2021, 1700 - 2000 hrs |
Data from HHS not being viewable in ClinicalConnect’s Health Records module |
Please be advised that data from HHS will not being viewable in ClinicalConnect’s Health Records module during this time. |
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October 5, 2021, 0900 - 2100 hrs |
Diagnostic Images from outside the Ontario Health West Region |
Please be advised that diagnostic images from some sources outside the Ontario Health West Region may be unavailable at thiis time. |
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October 6, 2021, 2300 hrs - October 7, 2021, 0400 hrs |
Data from Brant Community Healthcare System |
Please be advised that data from Brant Community Healthycare System may be unavailable at this time due to scheduled maintenance. |
Features & Functionality Updates
|
Date of Notice |
Users Impacted |
Feature/Functionality Update |
|---|---|---|
|
September 8, 2021 |
All Users |
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May 26, 2021 |
All Users |
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May 22, 2021 |
Users Authorized to View Data from |
Viewing COVID-19 Vaccination Information in ClinicalConnect's Pharmacy Module |
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April 11, 2021 |
All Users |
Integration of Data from Hospitals Using ESC Region's HIS Now Complete |
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March 31, 2021 |
Users at Organizations Authorized to View Primary Care Module |
Ontario Health's Primary Care Data Sharing - Proof of Concept - Project Conclusion |
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November 02, 2020 |
All Users |
ClinicalConnect Integration with ESC Region's new Hospital Information System |
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August 15, 2020 |
All Users |
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May 4, 2020 |
Users at Authorized Organizations |
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April 15, 2020 |
All Users |
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February 12, 2020 |
All Users |
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December 4, 2019 |
All Users |
Diagnostic Images Available from Grand River Hospital & St. Mary's General Hospital |
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November 4, 2019 |
All Users |
Completed Second Phase of Integration with Grand River and St. Mary's General Hospitals' new HIS |
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September 22, 2019 |
All Users |
Integration with Grand River Hospital's New HIS, Plus Additional Data in Cardiology Module |
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September 18, 2019 |
All Users |
Side-By-Side view for modules within the Patient Dashboard discontinued. |
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June 15, 2019 |
All Users |
Ancillary Online Tools - Scheduled/Unscheduled Outage(s)/Downtime(s)
Ancillary Online Tools includes the Access Governance System (AGS), HITS Digital Health Learning Management System (LMS), Haystack iS Auditing & Surveillance System, and Self-Service Password Manager (SSPM).
|
Date & Time |
Online Tool Impacted |
More Info |
|---|---|---|
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All ancillary systems are currently available for use. |
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