ClinicalConnect System Notices
To learn more about ClinicalConnect Support Services, including how technical issues are prioritized, click here. This webpage is updated during business hours, and on a best efforts basis after hours.
Current Unscheduled Data Outage/Portal Downtime
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Date & Time |
Data Impacted |
More Info |
|---|---|---|
|
April 8 , 2021 |
Radiology Reports & Images - Joseph Brant Hospital |
Radiology reports and images from Joseph Brant Hospital from 2011 and prior will be unavailable in ClinicalConnect at this time. |
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February 19, 2021, 1015 hrs |
Radiology Reports & Images - Brant Community Healthcare System |
Radiology reports and images from the Brant Community Healthcare System (Brantford General Hospital & The Willett Hospital) from 2016 and prior will be unavailable in ClinicalConnect at this time. |
|
November 10, 2020 |
Scanned/archived records from ESC Region hospitals via acCDR |
For Participant Organizations authorized to view data from Acute & Community Clinical Data Repository: scanned/archived health records from ESC Region hospitals not current from Sept. 26 1800 hrs onwards for Erie Shores HealthCare, and from Oct. 31 1800 hrs onwards for Chatham-Kent Health Alliance & Hotel Dieu Grace Healthcare. [PBI000001019347] |
Upcoming Scheduled Data Outage(s)/Portal Downtime(s)
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
| October 17, 2021, 0000 - 0800 hrs |
ONE ID Access OLIS Data |
Please be advised that ONE ID users may not be able to access ClinicalConnect during this time. Additionally, OLIS data may not be available. |
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October 21, 2021, 2000 - 2200 hrs |
OLIS Data |
Please be advised that OLIS data may not be available in ClinicalConnect at this time. [CRQ000001145988] |
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October 23, 2021 - 0800 - 1200 hrs |
ClinicalConnect Portal |
Please be advised ClinicalConnect will be unavailable during this time due to scheduled maintenance. |
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October 23, 2021, 0900 - 1000 hrs |
Oracle Update - London Data |
Please be advised that London data will not be available in ClinicalConnect at this time. |
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October 24, 2021, 0000 - 0600 hrs |
Data from Niagara Health System |
Please be advised that data from Niagara Health System may not be available in ClinicalConnect at this time due to scheduled maintenance. |
| October 26, 2021, 1730 - 2030 hrs | Diagnostic Images from Sites Outside SW Ontario |
Please be advised that diagnostic images taken at sites outside of south west Ontario (LHINs 1-4) may not be available in ClinicalConnect at this time. Corresponding diagnostic imaging reports remain viewable. |
Features & Functionality Updates
|
Date of Notice |
Users Impacted |
Feature/Functionality Update |
|---|---|---|
|
September 8, 2021 |
All Users |
|
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May 26, 2021 |
All Users |
|
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May 22, 2021 |
Users Authorized to View Data from |
Viewing COVID-19 Vaccination Information in ClinicalConnect's Pharmacy Module |
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April 11, 2021 |
All Users |
Integration of Data from Hospitals Using ESC Region's HIS Now Complete |
|
March 31, 2021 |
Users at Organizations Authorized to View Primary Care Module |
Ontario Health's Primary Care Data Sharing - Proof of Concept - Project Conclusion |
|
November 02, 2020 |
All Users |
ClinicalConnect Integration with ESC Region's new Hospital Information System |
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August 15, 2020 |
All Users |
|
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May 4, 2020 |
Users at Authorized Organizations |
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April 15, 2020 |
All Users |
|
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February 12, 2020 |
All Users |
|
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December 4, 2019 |
All Users |
Diagnostic Images Available from Grand River Hospital & St. Mary's General Hospital |
|
November 4, 2019 |
All Users |
Completed Second Phase of Integration with Grand River and St. Mary's General Hospitals' new HIS |
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September 22, 2019 |
All Users |
Integration with Grand River Hospital's New HIS, Plus Additional Data in Cardiology Module |
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September 18, 2019 |
All Users |
Side-By-Side view for modules within the Patient Dashboard discontinued. |
|
June 15, 2019 |
All Users |
Ancillary Online Tools - Scheduled/Unscheduled Outage(s)/Downtime(s)
Ancillary Online Tools includes the Access Governance System (AGS), HITS Digital Health Learning Management System (LMS), Haystack iS Auditing & Surveillance System, and Self-Service Password Manager (SSPM).
|
Date & Time |
Online Tool Impacted |
More Info |
|---|---|---|
|
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All ancillary systems are currently available for use. |
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