ClinicalConnect System Notices

To learn more about ClinicalConnect Support Services, including how technical issues are prioritized, click here.

 

Current Unscheduled Data Outage/Portal Downtime

Date & Time

Data Impacted

More Info

July 24, 2020, 1600 hrs Diagnostic Images from SWODIN

Please be aware that images viewable in ClinicalConnect from Southwestern Ontario Diagnostic Imaging Network (SWODIN) may not be viewable using some browsers. Read more

June 23, 2020, 1115 hrs

OLIS - Sunnybrook Health Sciences Centre

Please be aware that OLIS data for Sunnybrook Health Sciences Centre is only current as of 1115 hrs on June 23, 2020 [PBI000001018235].

October 8, 2019, 1158 hrs

OLIS Pathology - Unity Health / St. Joseph’s Health Care Toronto

Please be aware that there is potential for a gap regarding OLIS Pathology data from June 27, 2019, going forward for this location. If there is any concern, please contact the originating lab for current data [INC000003208138].

 

Upcoming Scheduled Data Outage(s)/Portal Downtime(s)

Date & Time

Data Impacted

More Info

August 4, 2020, 18:00 - 20:00 hrs Norfolk General Hospital Data

Please be advised that data from Norfolk General Hospital will be unavailable due to maintenance. 

August 6, 2020, 17:00 - 21:00 hrs HHS Health Records - Sovera System

Please be advised that HHS Health Records data from the Sovera system will be unavailable due to software maintenance. The portal will remain available for use during this time.

August 6, 2020, 18:00 - 18:30 hrs ClinicalConnect Portal Downtime

Please be advised ClinicalConnect may be unavailable during this time. Users should plan accordingly, if required, to access data from alternate sources during this downtime.

August 15, 2020, 08:00 - 16:00 hrs ClinicalConnect Portal Downtime

Please be advised ClinicalConnect will be unavailable during this time as the next release of ClinicalConnect (version 5.1) will be implemented. Users should plan accordingly, if required, to access data from alternate sources during this downtime.

August 16, 2020, 00:00 - 08:00 hrs Ontario Laboratories Information System (OLIS)

Please be advised that OLIS data may be unavailable during this time. Users should plan accordingly, if required, to access data from alternate sources during this downtime.

 

Features & Functionality Updates

Date of Notice

Users Impacted

Feature/Functionality Update

May 4, 2020

Users at Authorized Organizations

Integration of Provincial Client Registry

April 15, 2020

All Users

Scanned and Archived Data from Woodstock General Hospital

February 12, 2020

All Users

Blood Bank Product Data Integrated from Grand River & St. Mary's General Hospital and eUnity Image Viewer Discontinued

December 4, 2019

All Users

Diagnostic Images Available from Grand River Hospital & St. Mary's General Hospital

November 4, 2019

All Users

Completed Second Phase of Integration with Grand River and St. Mary's General Hospitals' new HIS

September 22, 2019

All Users

Integration with Grand River Hospital's New HIS, Plus Additional Data in Cardiology Module

September 18, 2019

All Users

Side-By-Side view for modules within the Patient Dashboard discontinued.

June 15, 2019

All Users

Release v5.0.4

 


Ancillary Online Tools - Scheduled/Unscheduled Outage(s)/Downtime(s)

Ancillary Online Tools includes the Access Governance System (AGS), Learning Management System (LMS), Security Audit Manager (SAM), and Self-Service Password Manager (SSPM).

Date & Time

Online Tool Impacted

More Info

 

All online tools available