ClinicalConnect System Notices
To learn more about ClinicalConnect Support Services, including how technical issues are prioritized, click here.
Current Unscheduled Data Outage/Portal Downtime
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
| February 19, 2021, 1015 hrs | Radiology Reports & Images - Brant Community Healthcare System |
Radiology reports and images from the Brant Community Healthcare System (Brantford General Hospital & The Willett Hospital) from 2016 and prior will be unavailable in ClinicalConnect at this time. |
| November 17, 2020, 1230 hrs | OLIS Data - Dynacare Labs |
Data from Dynacare Labs, normally viewable in ClinicalConnect via the OLIS integration, may not be current. [INC3486616] |
| November 10, 2020 | Scanned/archived records from ESC Region hospitals via acCDR |
For Participant Organizations authorized to view data from Acute & Community Clinical Data Repository: scanned/archived health records from ESC Region hospitals not current from Sept. 26 1800 hrs onwards for Erie Shores HealthCare, and from Oct. 31 1800 hrs onwards for Chatham-Kent Health Alliance & Hotel Dieu Grace Healthcare. [PBI000001019347] |
| November 06, 2020, 0840 hrs | New Results for Lab Tests - ESC Region |
Flags for New Results for lab tests performed at ‘ESC Region’ hospitals, not currently available in ClinicalConnect (Chatham-Kent Health Alliance, Hotel-Dieu Grace Healthcare & Erie Shores HealthCare). |
Upcoming Scheduled Data Outage(s)/Portal Downtime(s)
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
| March 3, 2021, 2100 - 2115 hrs | ONE ID Access |
Please be advised that ONE ID users may be unable to access ClinicalConnect at this time. |
| March 5, 2021, 2100 hrs - March 6, 2021, 0200 hrs | Provincial Client Registry (PCR) Data |
Please be aware that records for patients who have not had at least one visit to an acute care facility or Home & Community Care service in SW Ontario may be unavailable during this time. |
| March 7, 2021, 0000 - 0540 hrs | Diagnostic Images |
Diagnostic Images from sites outside SW Ontario won’t be viewable in ClinicalConnect but corresponding reports will be. |
| March 14, 2021, 0000 - 0800 hrs | ONE ID Access & OLIS Data |
Please be advised that ONE ID users may be unable to access ClinicalConnect at this time. Additionally, OLIS data may be unavailable. |
| March 28, 2021, 0300 - 0640 hrs | Digital Health Drug Repository (DHDR) - Pharmacy Data |
Please be aware that pharmacy data from the Digital Health Drug Repository (DHDR) will be available but will updates will queue at this time. |
Features & Functionality Updates
|
Date of Notice |
Users Impacted |
Feature/Functionality Update |
|---|---|---|
|
November 02, 2020 |
All Users |
ClinicalConnect Integration with ESC Region's new Hospital Information System |
|
August 15, 2020 |
All Users |
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May 4, 2020 |
Users at Authorized Organizations |
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April 15, 2020 |
All Users |
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February 12, 2020 |
All Users |
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December 4, 2019 |
All Users |
Diagnostic Images Available from Grand River Hospital & St. Mary's General Hospital |
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November 4, 2019 |
All Users |
Completed Second Phase of Integration with Grand River and St. Mary's General Hospitals' new HIS |
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September 22, 2019 |
All Users |
Integration with Grand River Hospital's New HIS, Plus Additional Data in Cardiology Module |
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September 18, 2019 |
All Users |
Side-By-Side view for modules within the Patient Dashboard discontinued. |
|
June 15, 2019 |
All Users |
Ancillary Online Tools - Scheduled/Unscheduled Outage(s)/Downtime(s)
Ancillary Online Tools includes the Access Governance System (AGS), Learning Management System (LMS), Security Audit Manager (SAM), and Self-Service Password Manager (SSPM).
|
Date & Time |
Online Tool Impacted |
More Info |
|---|---|---|
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All online tools available |
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