Long Term Care Homes

How a Long Term Care Home is benefitting with ClinicalConnect

"Since the team at St. Joseph’s Villa began using ClinicalConnect, we’ve definitely found it helpful in enhancing resident care. Specifically, we don’t have to spend time calling various healthcare providers within the hospitals to access the information we need as it is right at our fingertips. At times, we may have to send a report to the Ministry of Health and Long-Term Care and we use ClinicalConnect to get information on a resident’s status faster than relying on regular hospital communications as we have done previously. ClinicalConnect has proven to be an efficient and easy system to use."

- Jennifer Banks, Director of Care and Chief Nursing Executive, St. Joseph’s Villa

Verifying and clarifying medical information

I love using ClinicalConnect to verify and clarify medical information. At times a resident will come in from the community and medical information needs to be clarified. Using ClinicalConnect allowed me to find appropriate documentation of a resident’s medical information, i.e. verify blood glucose for a diabetic diagnosis. We have used it several times for this reason.

- Fimke Van Muyen, Social Worker, Lanark Heights Long Term Care

Improving continuity of care during Long Term Care transitions

"ClinicalConnect has positively impacted peopleCare's nursing leadership team's ability to provide continuity of care to our residents upon return from acute care. In the past, we received limited knowledge regarding the care treatment of our residents. The ability to retrieve information through ClinicalConnect allows us to plan their ongoing care based on new medical information gathered during their hospital stay."

- Susan Thibert, RPN, RAI-C, Director Informatics and Data Quality, peopleCare Inc.

ClinicalConnect supports timely, high-quality patient care during transitions to long-term care

“In my opinion, ClinicalConnect bridges a gap between LTC and hospital by providing me with the answers I need in an efficient manner. ClinicalConnect allows for easy access to the information we need without having to make numerous phone calls/faxes/etc., essentially removing the middle man. It saves time and energy which allows us to focus on more pressing matters.”

- Samantha Smith, RN, St.Joseph’s Health Centre, Guelph

Reducing emergency department visits by long-term care residents

“ClinicalConnect has been instrumental to my clinical practice and I could not imagine functioning effectively as a care provider without it now. For new admissions to LTC, having access to ClinicalConnect has enabled me to help LTC homes provide more seamless transitions in care by helping to fill in information gaps.  Having access to transcriptions and test results has provided our team with a viable solution to information access and communication issues between sectors that have been problematic for years. As the capacities and capabilities of ClinicalConnect continue to grow, I am encouraged by the promise and potential of this platform to continue to provide even more benefit to our most vulnerable seniors by ensuring that their care providers remain on the same page."

- Jennifer Burgess, Nurse Practitioner, Nurse-Led Outreach Team, Shalom Village Nursing Home

Enabling coordinated care in retirement homes

“Patient records, viewable in ClinicalConnect, give the clinicians here the most current insights on what care needs are to be expected upon a resident’s return from the hospital. Now nurses can not only reconcile medications, but they are able to verify and fact check any, and/or, all information being relayed to them from family members and residents. Having access to discharge summaries, labs and consults make it easier to provide our residents with the quality care they require.”

- Dr. Curran-Blaney, Resident Physician, Pearl and Pine Retirement Home