This page provides key information for Sole Practitioners (physicians) approved to access ClinicalConnect as a Health Information Custodian (HIC) unto themselves.
Sole Practitioner SharePoint Site
This site contains resources designed specifically for Sole Practitioners, and can be accessed using the same username/password combination used to log into the Access Governance System to manage your staff’s ClinicalConnect accounts. The SharePoint site also contains a calendar of webinar dates if Sole Practitioners wish to ask specific questions about their participation in ClinicalConnect.
Primary Point of Contact
The Access Support Assistant at the ClinicalConnect Program Office is the first point of contact for Sole Practitioners requiring assistance as it relates to their participation in ClinicalConnect.
Phone: 905-577-8269 ext. 7
The eHealth Privacy Specialist at the ClinicalConnect Program Office is available to assist with respect to any privacy-related matters.
Phone: 905-577-8270 ext. 9
ONE ID Account Support
Contact eHealth Ontario’s Service Desk for support with respect to ONE ID credentials, or visit eHealth Ontario’s ONE ID information website: https://www.ehealthontario.on.ca/en/for-healthcare-professionals/one-id.
ClinicalConnect Portal/Access Governance System Enhancement Requests
Request enhancements to ClinicalConnect or AGS by visiting http://info.clinicalconnect.ca/CC/healthcare/enhancements for instructions to do so.
ClinicalConnect Support Services Reference Guide
Review information about how the ClinicalConnect portal is operated, including support services, by visiting https://info.clinicalconnect.ca/CC/healthcare/participants.