Get Connected

The following table will help direct your ClinicalConnect-related inquiry to the right place. If after you've read these options, you’re not sure which is most appropriate for you, please contact the ClinicalConnect Program Office for assistance:

Email: info@clinicalconnect.ca

Phone: 905-577-8270 ext. 1

I want to: 

Organization to Contact

Website

Email

Phone

ClinicalConnect

Apply to become a ClinicalConnect Participant Organization

ClinicalConnect Program Office

Healthcare Organizations

Sole Practitioners

N/A

N/A

Follow-up on previously-submitted ClinicalConnect application and related documents

ClinicalConnect Program Office

N/A - please phone or email about your specific inquiry

agreements@clinicalconnect.ca

905-577-8270 ext. 1

Inquire about ClinicalConnect end user training (and our organization already has access to ClinicalConnect)

ClinicalConnect Program Office

Visit ClinicalConnect's Training Support page

N/A

N/A

Report technical issue while using ClinicalConnect

HITS Helpdesk

N/A - please phone or email about your specific inquiry

helpd@hhsc.ca

905-521-2100 ext. 43000

Report difficulties logging into ClinicalConnect with my ONE ID credentials

Ontario Health's Service Desk

N/A - please phone or email about your specific inquiry

servicedesk@ehealthontario.on.ca

1-866-250-1554

ONE ID Credentials & Provincially-Managed Data Repositories (Acute & Community Clinical Data Repository, DI-CS, DHDR, OLIS)

Request access to provincial repositories (OLIS, DHDR, DI CS, acCDR) using ONE ID

Ontario Health's Onboarding Team

Ontario Health’s Digital Health Services Overview

OH-DS_Repositories@ontariohealth.ca

N/A

Other

Transition off DPV and move to ClinicalConnect to view DHDR data

Ontario Health's Service Desk

N/A - please phone or email about your specific inquiry

servicedesk@ehealthontario.on.ca

1-866-250-1554

Request assistance with ONE ID Registrations/my role as ONE ID LRA

Ontario Health's Service Desk

N/A - please phone or email about your specific inquiry

servicedesk@ehealthontario.on.ca

1-866-250-1554

 

 

 

General information about ClinicalConnect is available by reviewing the rest of this ClinicalConnect information website.

General information about provincially-managed data repositories is available by visiting https://ehealthontario.on.ca/en/for-healthcare-professionals/digital-health-services.