ClinicalConnect Training Environment: System Notices
Please note: Notices about test data outages/Training environment downtimes are kept up to date on a best efforts basis. Please contact the HITS Helpdesk to log a ticket if you experience any issues using ClinicalConnect’s Training environment.
Current Unscheduled Data Outage/Portal Downtime
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
|
July 23, 2025 |
Test Data from Niagara Health and Hotel Dieu Shaver Health & Rehabilitation Centre |
Test data from Niagara Health and Hotel Dieu Shaver Health & Rehabilitation Centre is currently unavailable in ClinicalConnect's Training Environment and is expected to be restored by the end of October when the hospital's system maintenance is complete. |
|
October 31, 2023 |
Test Data from St. Mary's General Hospital and Grand River Hospital |
Test data from St. Mary's General Hospital and Grand River Hospital is currently unavailable in ClinicalConnect's Training Environment. |
|
October 23, 2023 |
Test Data from Bluewater Health |
Test data from Bluewater Health is currently unavailable in ClinicalConnect's Training Environment. Work is underway to restore service. |
Upcoming Scheduled Data Outage(s)/Portal Downtime(s)
|
Date & Time |
Data Impacted |
More Info |
|---|---|---|
|
Every Thursday |
Test Data from Provincial Repositories and |
Test data from provincial repositories including OLIS, DI Common Service, DHDR & acCDR, as well as test data for patients who have not been to a hospital in SW Ontario, may be unavailable every Thursday due to maintenance being performed by Ontario Health. |
|
Ongoing |
London & Region Hospitals' Test Data |
Test data from London & Region Hospitals will be unavailable in the ClinicalConnect Training environment due to maintenance being performed by London Health Sciences Centre. |
|
January 16, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
|
February 13, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
|
March 13, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
|
April 17, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
|
May 15, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
|
June 12, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
|
July 17, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
|
August 14, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
|
September 11, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
|
October 16, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
|
November 13, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
|
Deember 11, 2026, 0900 hrs - 1000 hrs |
ClinicalConnect Training Environment |
Environment unavailable due to scheduled system maintenance. |
Features & Functionality Updates
|
Date of Notice |
Users Impacted |
Feature/Functionality Update |
|---|---|---|
|
May 28, 2021 |
Training Environment Users |
|
|
August 15, 2020 |
Training Environment Users |