Becoming a Sole Practitioner Participant

The following information applies to Physicians who wish to access ClinicalConnect as a Sole Practitioner Health Information Custodian Participant Organization. All other types of healthcare organizations (i.e. Group Practices, Pharmacies, Long-Term Care Homes) should click here for information about their application process.

Sole Practitioners (Physicians) that provide direct patient care can apply to become a ClinicalConnect Participant. To be eligible to be approved as a Participant, you must comply with the ClinicalConnect Terms & Conditions. Please read the Terms & Conditions, and additional information about ClinicalConnect is available in other parts of the ClinicalConnect Information website.

Prior to starting the ClinicalConnect Participation Agreement as a Sole Practitioner, please consider contacting your LHIN’s cSWO Program's Change Management & Adoption Delivery Partner (click here if you are unsure which LHIN you are in).

Erie St. Clair (LHIN 1): TransForm Shared Service Organization, cSWO@transformsso.ca
South West (LHIN 2): South West Region Change Management and Adoption Delivery Partner, SouthWestcSWO@lhsc.on.ca
Waterloo Wellington (LHIN 3): eHealth Centre of Excellence, info@ehealthce.ca
Hamilton Niagara Haldimand Brant (LHIN 4): Health Information Technology Services (HITS) eHealth Office at Hamilton Health Sciences, info@HITSeHealth.ca

To apply for access to ClinicalConnect as a Sole Practitioner (Physician):

1. First, complete and submit the online Participation Agreement for Sole Practitioners. Your Participation Agreement will be reviewed by the ClinicalConnect Program Office. If you are not sure what information to enter in the Agreement, a Tip Sheet for Sole Practitioners is available by clicking here.

2. The ClinicalConnect Program Office will review the Participation Agreement and assuming requirements thus far are satisfactorily fulfilled, the Sole Practitioner will be required to complete a Sole Practitioner Attestation. A working copy of the Attestation is available by clicking here, but a fillable PDF version of the Attestation will be emailed to Sole Practitioners when it is required to be completed.

3. The ClinicalConnect Program Office will review the Sole Practitioner Attestation and assuming requirements are satisfactorily fulfilled, the Sole Practitioner will be emailed instructions of how to complete their Sole Practitioner Orientation, offered as a ~20-minute eLearning module. 

4. Upon successful completion of the eLearning module, the Sole Practitioner will be notified of their approval to become a Participant. Training for ClinicalConnect end users, offered by the cSWO Program's Change Management & Adoption Delivery Partners listed above, will follow.


Physicians/Agreement Signatories should note the following minimum system/internet browser requirements when submitting the ClinicalConnect Participation Agreement (an online form): 

Microsoft Edge Latest Version
Internet Explorer (Windows only) 8.0 or above - Compatibility mode is supported only for 9.0 and above
Mozilla Firefox Latest Version
Google Chrome Latest Version
Apple Safari (Mac OS only) 6.2 or above

Minimum system requirements if completing Participation Agreement on mobile devices:

Apple iOS 7.0 or above
Android 4.0 or above