ClinicalConnect Onboarding Support
The following table will help direct your ClinicalConnect-related inquiry to the right place. If after you've read these options, you’re not sure which is most appropriate for you, please contact the ClinicalConnect Program Office for assistance:
Email: info@clinicalconnect.ca
Phone: 905-577-8270 ext. 1
I want to: |
Organization to Contact |
Website |
|
Phone |
---|---|---|---|---|
ClinicalConnect |
||||
Apply to become a ClinicalConnect Participant Organization |
ClinicalConnect Program Office |
N/A |
N/A |
|
Follow-up on previously-submitted ClinicalConnect application and related documents |
ClinicalConnect Program Office |
N/A - please phone or email about your specific inquiry |
905-577-8270 ext. 1 |
|
Inquire about ClinicalConnect end user training (and our organization already has access to ClinicalConnect) |
ClinicalConnect Program Office |
Visit ClinicalConnect's Training Support page |
N/A |
N/A |
Report technical issue while using ClinicalConnect |
HITS Helpdesk |
N/A - please phone or email about your specific inquiry |
905-521-2100 ext. 43000 |
|
Report difficulties logging into ClinicalConnect with my ONE ID credentials |
Ontario Health's Service Desk |
N/A - please phone or email about your specific inquiry |
1-866-250-1554 |
|
ONE ID Credentials & Provincially-Managed Data Repositories (Acute & Community Clinical Data Repository, DI-CS, DHDR, OLIS) |
||||
Request access to provincial repositories (OLIS, DHDR, DI CS, acCDR) using ONE ID |
Ontario Health's Onboarding Team |
N/A |
||
Other |
||||
Transition off DPV and move to ClinicalConnect to view DHDR data |
Ontario Health's Service Desk |
N/A - please phone or email about your specific inquiry |
1-866-250-1554 |
|
Request assistance with ONE ID Registrations/my role as ONE ID LRA |
Ontario Health's Service Desk |
N/A - please phone or email about your specific inquiry |
1-866-250-1554 |
General information about ClinicalConnect is available by reviewing the rest of this ClinicalConnect information website.
General information about provincially-managed data repositories is available by visiting https://ehealthontario.on.ca/en/for-healthcare-professionals/digital-health-services.